FAQ

Frequently Asked Questions

Orders & Shipping

How fast do orders ship?
Orders are processed within 1-3 business days (not on weekends or holidays). Standard delivery takes 5-7 business days and express takes 2-3 business days.

Do you offer free shipping?
Yes. Standard shipping is free on all US orders over $100. For smaller orders, rates are calculated at checkout.

Do you ship internationally?
We ship to select international destinations. Rates and delivery times are shown at checkout. Customs fees, duties and taxes are the customer's responsibility.

How do I track my order?
When your order ships you'll get a confirmation email with a tracking number.

Returns

What is your return policy?
You have 14 days after receiving your order to request a return. Items must be unused and in their original packaging, with proof of purchase. Email 101ssupps@gmail.com to start a return; items sent back without a return request can't be accepted. Sale items and gift cards are not returnable.

My order arrived damaged or wrong. What do I do?
Contact us right away at 101ssupps@gmail.com and we'll make it right.

When will I get my refund?
Once your return is approved, the refund goes back to your original payment method within 10 business days. Your bank may take a little longer to post it.

See our full shipping policy and refund policy.

Products

How should I take 101 products together?
Follow the directions on each label. In general: 101 Pre-Workout before training, 101 EAA+ sipped during your workout (or between meals on rest days), and 101 Creatine Monohydrate once daily, before or after training.

Is 101 Pre-Workout high in stimulants?
Yes. It is a high-stimulant formula. Check your tolerance before taking a full serving, don't combine it with other caffeine or stimulant products, and review the Supplement Facts panel before use. If you are pregnant, nursing, taking medication or have a medical condition, talk to your doctor first.

Where are your products made?
Our products are made in the USA with globally sourced ingredients, in GMP-certified facilities, and are third-party tested for quality and purity.